OUR POLICIES
Booking Policy
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A deposit of the first night’s stay (plus taxes) is required at the time of booking. The remaining balance is due upon check-in.
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Please note: We are located in a lively part of town with an on-site pub that hosts weekly live music events. While we do our best to accommodate all preferences, we cannot guarantee total quiet during your stay.
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Check-in time is 5:00 PM and check-out time is 11:00 AM.
Early check-ins and late check-outs may be requested in advance but are subject to availability.
Cancellation & Reservation Changes
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At The MAQ Hotel, we understand that travel plans can shift. We do our best to remain flexible while also protecting our small business.
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Cancellations made more than 14 days before arrival will receive a refund of the deposit, minus a $30 administrative fee.
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Cancellations made within 14 days of arrival will result in the forfeiture of the deposit.
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Changes to your reservation (such as shortening your stay) made more than 14 days before arrival may be made without penalty.
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Changes made within 14 days of arrival will incur a $30 fee per night cancelled.
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Early departures after check-in are subject to a charge equal to 50% of the remaining nights on your reservation.
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In the event of unforeseen circumstances outside of our control (such as a natural disaster), deposits may be held as a credit for a future reservation.
Guarantee Policy
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Please note: We do not accept debit cards for deposit payments. A valid Visa, Mastercard, or American Express is required for your booking to be confirmed.
Pet Policy
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We love welcoming dogs to The MAQ! However, not all rooms are pet-friendly, so please confirm with our staff before arrival if you plan to bring your dog.
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A pet fee of $50 per stay will be added to your reservation.
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If additional cleaning is required after check-out, a cleaning fee of up to $200 may apply.
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Pets cannot be left unattended in rooms at any time. Need a pet sitter? We’re happy to connect you with a local service.
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If you arrive with a pet and have not arranged a pet-friendly room, we may need to cancel your reservation unless availability allows for reassignment.
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Unregistered pets are subject to an additional fee.